Privacy Policy

1. What we collect

• Account: email address, sign-in method (email or Google) and account dates.
• Requests: name, email, phone, company, website and project details you send through estimate or contact forms.
• Orders: name, company, plan, maintenance choice and payment status. Card details are handled only by our payment provider.
• Technical: basic logs and browser storage needed to keep you signed in and the site secure.

2. How we use it

• To create and secure your account.
• To reply to requests (within 24 hours) and deliver your website project.
• To process payments, manage subscriptions and send account emails such as confirmations and password resets.
• To generate your AI project briefing when you request it.
• To prevent fraud and improve the site.

3. Service providers

We share data only with providers needed to run Cultins: hosting and database, payment processing, email delivery, Google sign-in (if you choose it), and AI processing for briefings. They act on our behalf and may not use your data for their own purposes.

4. What we never do

We do not sell or rent personal data or contractor contact lists, and we do not use advertising trackers.

5. Retention

We keep account and order records while your account is active and as long as required for accounting and legal obligations. Requests are kept up to 24 months unless you ask us to delete them.

6. Your rights

You may ask to access, correct, export or delete your personal data, or close your account, by emailing info@cultins.site. We respond within 30 days.

7. Security

Data is encrypted in transit, access is restricted by account, and administrative access is limited and protected.

8. Children

Cultins is a business service and is not intended for anyone under 18.

9. Changes

We will post any updates on this page with a new date.